Frequently Asked Questions

Do you ship internationally?

Yes. We currently structure our storefront and fulfillment policies around the United States, Europe, and Japan.

Can I check out as a guest?

Yes. You can place an order without creating an account. Account creation is optional.

Do digital items ship physically?

No. Digital items are fulfilled by download, email delivery, or manual issuance depending on the product configuration.

How do I track my order?

When a shipment is created, your order detail page will show the carrier, tracking number, and the latest tracking events we have on file.